We kindly ask that you arrive 15 minutes prior to your scheduled appointment. This allows ample time to enjoy a relaxing welcome herbal infusion tea, change into spa attire, and complete your confidential wellness consultation form.
Please inform our concierge and therapists prior to treatment if you have high blood pressure, heart conditions, allergies, or if you are expecting. Our practitioners will customize your session or suggest safe botanical alternatives.
Our spa is a sanctuary of peace and deep relaxation. Please switch mobile phones and electronic devices to silent mode upon entering the sanctuary suites.
Should you need to reschedule or cancel your appointment, we request at least 4 hours notice. Late cancellations or no-shows may incur a cancellation fee.
Secure personal lockers are provided in each suite. However, we advise leaving high-value jewelry and precious items at home during your visit.